Stewarts

Military Antiques
& 19th Century Photography
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****SALE ITEMS**** Anti-Axis Antique Firearms Antique Toys, Cannons, Soldiers, Etc Arizona Territorial & Old West Artifacts Automotive Antiques, Sportscar Aviation Wings Cloth Metal Award Documents Bayonets Bayonets British Bayonets German Bayonets Japanese Bayonets Other Bayonets US Books & Manuals Books & Manuals, Unit Histories Buckles Civil War-Indian War-SAW Daggers Equipment Equipment British Equipment German Equipment Japanese Equipment Other Equipment US Equipment Soviet Flags Franco-Prussian War German Luger P08 Accessories German Stickpins German Tinnies German WWI Patriotic Plates Gift Certificates Headgear Headgear British Headgear German Headgear Japanese Headgear Other Headgear US Helmets Helmets British Helmets German Helmets Japanese Helmets Other Helmets US Homefront ID Books Identity Tags Insignia Cloth Insignia Cloth British Insignia Cloth German Insignia Cloth Japanese Insignia Cloth Other Insignia Cloth US, Patches, Shoulder Sleeve Insignia Insignia Cloth US Rank, Shoulder Straps, Chevrons Insignia Cloth, US, Hat Insignia & Cap Cords Insignia Metal Insignia Metal British Insignia Metal German Insignia Metal Japanese Insignia Metal Other Insignia Metal US Insignia Metal US Marine Corps Insignia Metal US, Collar Emblems Insignia Metal US, Distinctive Unit Insignia, DUI Insignia Metal US, Hat Insignia Insignia Metal US, Rank Insignia Insignia Metal US, Sweetheart Emblems, Jewelry Japanese Reproduction K98 Mauser Stocks & Accessories Knives M1 Carbine Accessories Medals Medals British Medals German Medals Japanese Medals Other Medals Soviet Medals US Medals US, Civil War Through World War I Medals US, Post WWI Through WWII Medals US, Post WWII-Korea-Vietnam-Current Medals US, Qualification & Marksmanship Badges Medals US, Reference Books Military Maps Ordnance Original Artwork Paper Items Patriotic Pillow Covers Personal Items Photo Albums Photography Pickelhauben Polish Regimental Badges Postcards Propaganda Leaflets Sake Cups Silver Coins Stick Pins Sweetheart, Patriotic Jewelry, Other Swords Swords British Swords French Swords German Swords Japanese Swords Other Swords US Trench Art Uniforms Uniforms British Uniforms Children Uniforms German Uniforms Japanese Uniforms Other Uniforms US Uniforms Women

F.A.Q.
Frequently Asked Questions

F.A.Q.
Frequently Asked Questions


Q. Will you ship to countries other than the United States?

A. The answer is yes, certainly. However, the items you order must be legal for you to own in your country and the responsibility for that knowledge is entirely up to the buyer.


Q. When will I receive my order?

A. You will likely have noticed the comment when you finish your purchase on our website "Please allow 4 weeks for delivery". Wow, that's a long time isn't it? The fact is you generally will get your order much quicker, in fact, sometimes we can ship the same day as your order is received. The reason for the 4 week statement is that we travel to find the items we offer here. Since we do not have a 1-800-Send-us-stuff number we use to resupply our inventory we have to resort to other means. That often requires us to be on the road for up to several weeks at a time looking for new goodies to place on the site. We appreciate your patience and understanding in this matter and we would like you to also know that we never charge your credit card or cash your check until your item is in the box ready to go out to you.


Q. Can I get a refund on a returned layaway item?

A. Everyone has a 5 day inspection period to return an item for a refund. On a layaway, the return is good for store credit only as this item has been out of circulation while you had it on layaway.

The store credit will be good for a period of 30 days. After that time it will expire.

You are responsible for shipping both ways and the return must be in the same condition as when we shipped it out to you.



Q. Do you issue refunds on purchases?

A. You have a 5 day inspection period. During that time you may request a full cash refund for your purchase price during that period. You are responsible for the shipping both ways. The returned items must be in the same condition as when they were shipped out to you.

We DO NOT refund on any photo albums.


Q. Do you offer a layaway plan?

A. Yes, it is 1/3 now and the balance due in 30 days or less. The or less is up to you.
The minimum layaway is $100.


Q. Will you ship overseas without insurance?

A. No, all packages are fully insured. We have had packages never reach their destination. With insurance you can at least be reimbursed for the cost of the item plus the shipping after the post office conducts an investigation.


Q. Are import duties, taxes and charges included in the item price or shipping charges.

A. No, import duties, taxes and charges are not included. These charges are the buyer's responsibility.

Please check with your local customs office to determine what these additional costs will be prior to purchasing.


Q. Will you mark an International order below value and as a gift?

A. We do not mark merchandise values below value or mark items as gifts - US and International government reglations prohibit such behavior.


Q. Will you charge a restocking fee on returns? What is the policy on layaway returns?

A. Due to expenses incurred on returned items we will charge a 2% restocking fee. On Layaway items we will issue store credit only. This credit will not include the shipping fees and the restocking fee will be deducted.


Q. If I have a question on an item will my asking it hold the item for me while I wait for the answer?

A. No, asking a question is not the same as saying you would like to purchase the item. The first person to say I will take that item and will pay for it is the one the item will be sold to.


Q. May I return a uniform or piece of headgear if it doesn't fit me or my display mannequin?

A. No. We sell historical artifacts, not clothing or hats off the rack for wear. Having said that, we understand that many collectors wish to place uniforms or headgear on forms or mannequins for display. That is why we try and give a general idea as to size. If an error is made while measuring your headform or mannequin, it will be your job to find one which fits.  


Q. Do you issue certificates of authenticity?

A. No, we do not. Any one, can write anything on a piece of paper and sign it. Our receipt to you is our guarantee, keep it, don't lose it.


Q. Can I use a credit card or paypal for my purchase as a new customer?

A. Due to the increase in fraudulent credit card transactions, any new customer  may not use a credit card or paypal for payment until they become an established customer.


Payment must be received by  bank transfer 
We will issue Bank Transfer account information after the order is placed.


Q. Why did I not receive the item I ordered?

A.

This is a situation that we sincerely regret. Occasionally, during a major update, several customers will order the same item simultaneously, both thinking they have reserved the item by placing it in their shopping cart. The situation is this, putting the item in your cart does not guarantee your purchase; you must complete the check-out process first to secure the item. The first person who checks out gets the item.   

Other times it is a case of human error on our part, where we have forgotten to remove an item from the site when a customer places an order by phone or mail.

We apologize for the disappointment these situations cause, and ask for your understanding.